
Telehealth Virtual Psychiatry and Counseling Services in Arizona
We offer convenient Telehealth virtual psychiatry and counseling services.
Please note all Telehealth appointments require a credit card authorization on file. This allows for collection of copays/deductibles/fees prior to virtual visit.
Click provider image to access direct link into Telehealth session

Ketamine
Here are the steps to be seen via telehealth:
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Make sure you have a smartphone, tablet, or computer with video capability (and volume is not muted)
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Make payment of copays, coinsurance or deductible prior to scheduled appointment, otherwise appointment will be cancelled
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Open a web browser on your phone, tablet, or computer with a camera
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Log into your telehealth session at your scheduled appointment time only
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Your presence in the telehealth session will be in queue until the provider is ready for you
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Your provider will open the telehealth session once he/she is ready to start session
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If you are experiencing technical difficulties, immediately contact our office via text/call at (480) 565-6440
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Once done with your telehealth session, please text/call (480) 565-6440 or email TMS@LHPSYCH.COM to schedule any follow up appointments as directed by your telehealth provider
To receive telehealth services, you understand, acknowledge, and agree to the following limitations, risks, expectations, and responsibilities:
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Establish and maintain confidentiality during my electronic communication during treatment session.
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Provide physical address of current location when treatment session begins.
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Provide my contact information in event of loss communication.
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In the event of a medical emergency/crisis, I will contact and/or allow contact from crisis intervention team, local police, and/or provider office, to prevent harm to myself and/or others.
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Confirm my identity at the start of each telehealth treatment session.
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Conduct telehealth treatment session in a space or room free of another person present able to witness or hear session details, unless otherwise requested by provider.
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Maintain personal responsibility of compliance to treatment plan as established by provider.
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Telehealth services may be terminated if compliance to treatment plan and/or scheduling becomes problematic and/or detrimental to overall treatment plan and goal.
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Fulfill any financial responsibilities (current or delinquent) prior to scheduled telehealth treatment session.
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Am aware that these responsibilities are subject to change without notice, especially when in required compliance to policy updates to state and federal regulatory agencies/associations.
OUR CLINIC IS NOT A CRISIS CENTER AND DOES NOT MANAGE ACUTE CRISIS
IN CASE OF EMERGENCY
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If experiencing a life-threatening EMERGENCY, please dial 9-1-1
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Central Arizona Crisis Line: (602) 222-9444 or (800) 631-1314
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National Suicide Prevention Lifeline: (800) 273-8255 (TALK) or dial 9-8-8
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Teen Lifeline (www.teenlifeline.org): (602) 248-8336 (TEEN)
CLINIC POLICY
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We DO NOT provide primary substance abuse treatment. Since our providers are not substance abuse or addiction specialists, we recommend person go to an agency who specializes is substance abuse/addiction treatment or detox for more customized care.
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For medication management, we DO NOT accept patients who are LESS THAN 30-days removed from substance abuse rehab (6-months for very addictive drugs).
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For medication management service, we DO NOT accept patients who are actively receiving Medication-Assisted Treatment (MAT) for substance abuse.
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We DO NOT have a contract with Workers Comp agencies, hence patient will be financially responsible for all cost.
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We DO NOT have a contract with AHCCCS, hence patient will be financially responsible for all cost.
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Prior to completing any DISABILITY PAPERWORK, patient must understand the following:
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Person must have AT LEAST three (3) appointments with the SAME provider for three (3) months.
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Clinic DO NOT complete long-term disability paperwork.
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Clinic DO NOT complete SMI paperwork.
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For MEDICAL RECORDS REQUESTS, the following applies:
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Anticipate at least SEVEN (7) BUSINESS DAYS to process.
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Release of Information (ROI) must be in place at time of request.
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There is NO COST to process and send medical records to another provider or clinic to coordinate clinical care.
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There is a FEE to process, collect, and send medical and billing records to a non-clinical agency or entity or person.
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Our providers DO NOT participate in court cases, custody cases, nor workman comp cases. If provider must be subpoenaed, then patient is financially responsible for ALL legal-specific cost incurred.
NO SHOW/LATE CANCELLATION POLICY
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We impose an automatic $150 fee for No Shows/Late Cancellations.
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Fees are due by invoice or on next scheduled appointment.
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LATE CANCELLATION is described as:
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Cancellation under 24-hours prior to scheduled appointment (Monday appts must be cancelled by Friday 12pm). Cancellation must be confirmed by staff to be valid.
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15-minutes LATE to an INTAKE (patient portal must be completed by time of scheduled appointment)
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8-minutes LATE to a PSYCHIATRIC (MEDICATION) FOLLOW-UP
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15-minutes LATE to a THERAPY FOLLOW-UP
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MEDICATION REFILL POLICY
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All medication refill requests or questions must be emailed to REFILL@LHPSYCH.COM.
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Medication refill request takes SEVEN (7) BUSINESS DAYS to process.
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We DO NOT accept medication refill request by phone.
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We DO NOT check emails on the weekends. Hence, refill requests received on the weekend will be reviewed on next available business day.
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NO SAME DAY REFILLS, without exception.