I have been to so many places in my lifetime for my mental health and have never found a place like lighthouse!! The people I have interacted with especially my therapist have changed my life in such an amazing way. I will never go anywhere else and will never stop seeing them even when I’m doing good because I will never stop trying to improve my mental health. I’m not embarrassed to say we all need help and this is the place I highly recommend, coming from a person who’s been in therapy since the age of 9 years and now in my 40’s I’d consider myself some what of an expert on mental health facilities and providers!!! I recommend lighthouse to any and everyone looking for help, they are the exception to the rule and truly care about their patients!

Everyone at lighthouse has been great! When I scheduled my first appointment they made sure that I was going to get the care that I needed and that I was going to be able to see the right provider. My psychiatrist is warm, kind and listens to me. They have a really nice and cozy office as well so you feel like you're going to visit a friend, not stuck in a stuffy medical office.

Dr Ramirez is so wonderful I can't ask for a better doctor. Office staff is so wonderful they all greet me with a smile I love lighthouse psychiatry I wouldn't go anywhere else I recommend them to everyone thank you everyone you put a smile on my face walking in the door and I have a smile on my face when I walk out.

CONTACT US

ARE YOU READY TO GET YOUR LIFE BACK?
GIVE US A CALL. WE ARE HERE TO HELP.

Fax: (480) 454-1085

  • facebook
  • twitter
  • instagram

Email medication questions to:

REFILL@LHPSYCH.COM

Email billing questions to:

LIGHTHOUSEBILLING@CUUBMED.COM

Need financing solutions for mental health services & treatment, consider the options below.

 

INSURANCES & FEES

INSURANCES ACCEPTED AT OUR FACILITY*:

TriCare-West * TriWest (VA CCN) * Medicare * Aetna * Banner Aetna *Ambetter * Ameriben * Meritain * Anthem BC * Blue Cross Blue Shield (BCBS) * United Health Care (UHC, UBH, UMR, Optum) * Brighthealth * Evernorth (Cigna) * Arizona Care Network (ACN) * Compsych * Humana * Magellan * Arizona Complete Health (ACH) * HMC * Healthnet (MHN) * and Others.

 

Note:

*Currently, we DO NOT have a contract with any MEDICAID Plans (AHCCCS, MERY CARE).

*Currently, we DO NOT have any EAP contracts (except rare circumstances).

*NOT ALL providers are contracted with all the insurances listed above.

*NOT ALL services or treatments are covered by insurance.

*NOT ALL insurance policies have mental health coverage. 

*NOT ALL billable services, fees, or treatments are covered by insurance.

*Some services may require insurance preauthorization to be covered.

*Some services, based on age, diagnosis, and/or clinical assessment, may be considered "OFF-LABEL" by insurance and will not be covered.

*Accepted insurances listed above is subject to change without notice.

*Limitations may apply based on specific clinical assessment, insurance policy, and 3rd-party carve-out

The following rates and fee schedules are published to stay in compliance with the No Surprises Act.

CASH RATES & FEES**

PSYCHIATRY MEDICATION MANAGEMENT

> INTAKE APPOINTMENT - Starting at $375

> FOLLOW UP APPOINTMENT - Starting at $180

>TELEHEALTH VISIT - Rates same as in-person visit

INDIVIDUAL & TRAUMA COUNSELING

> INTAKE APPOINTMENT - Starting at $200

> FOLLOW UP APPOINTMENT - Starting at $150

> GROUP THERAPY - Starting at $50 (Single)

> KETAMINE ASSISTED PSYCHOTHERAPY (KAP) - Starting at $150 (cost does not include ketamine infusion and doctor fees)

>TELEHEALTH VISIT - Rates same as in-person visit

SPECIALTY SERVICES

> ADHD (QB) DIAGNOTIC TESTING - $150

> EEG STUDY - $250

> ADVANCED EEG-GUIDED TMS (MeRT) - Starting at $400 (Single) / $8,500 (Induction Course)

> KETAMINE INFUSION - Starting at $500 (Single) / $3,000 (Induction Course)

FEES

> NO SHOW / LATE CANCELLATION - $150 

> Documents/Letters - $20 (per page)

> Paperwork/Applications - $20 (per page)

> Medical Records Request (Coordination of Care with Provider/Facility/Hospital/Insurance) - NO COST

> Medical Records Request (Self/Guardian, Law Firm, Disability Agency, Other) - $25 for initial 20 pages, then $0.25 per page there after.

Note:

**We DO NOT offer sliding scale payments.

**We will offer DISCOUNTS for bundled services.

**On rare exceptions, we offer financial assistance for those who can demonstrate financial hardship. To qualify and be approved, must provide completed financial hardship application, minimum 3 months financial statements, and minimum 3 months of paystubs.

**Cash rate reflects cost of services/treatment/fees not covered by insurance for whatever reason.

**We DO NOT accept AHCCCS/MEDICAID patients for medication management.

**Fees subject to change without notice.

**Your Credit Card information will be required prior to receiving any services.

**In accordance to the No Surprises Act, we will make a good faith effort to notify patients when their services exceed $400.

 

OUR CLINIC IS NOT A CRISIS CENTER AND DOES NOT MANAGE ACUTE CRISIS

IN CASE OF EMERGENCY

  • If experiencing a life-threatening EMERGENCY, please dial 9-1-1

  • Central Arizona Crisis Line: (602) 222-9444 or (800) 631-1314

  • National Suicide Prevention Lifeline: (800) 273-8255 (TALK) or dial 9-8-8

  • Teen Lifeline (www.teenlifeline.org): (602) 248-8336 (TEEN)

CLINIC POLICY

  • Patients are financially responsible for any outstanding fees not covered by insurance. Hence, we REQUIRE a form of payment (credit card, debit card) be kept on file.

  • We DO NOT provide primary substance abuse treatment. Since our providers are not substance abuse or addiction specialists, we recommend person go to an agency who specializes is substance abuse/addiction treatment or detox for more customized care.

  • For medication management, we DO NOT accept patients who are LESS THAN 30-days removed from substance abuse rehab (6-months for very addictive drugs).

  • For medication management service, we DO NOT accept patients who are actively receiving Medication-Assisted Treatment (MAT) for substance abuse.

  • We DO NOT have a contract with Workers Comp agencies, hence patient will be financially responsible for all cost.

  • We DO NOT have a contract with AHCCCS, hence AHCCCS patient will be financially responsible for all cost.

  • Prior to completing any DISABILITY PAPERWORK, patient must understand the following:

    • Person must have AT LEAST three (3) appointments with the SAME provider for ninety (90) days.

    • Our providers DO NOT complete long-term disability paperwork.

    • Our providers DO NOT complete SMI paperwork.

  • For MEDICAL RECORDS REQUESTS, the following applies:

    • Anticipate at least SEVEN (7) BUSINESS DAYS to process.

    • Release of Information (ROI) must be in place at time of request.

    • There is NO COST to process and send medical records to another provider or clinic to coordinate clinical care.

    • There is a FEE to process, collect, and send medical and billing records to a non-clinical agency or entity or person.

  • Our providers DO NOT participate in court cases, custody cases, nor workman comp cases. If provider must be subpoenaed, then patient is financially responsible for ALL legal-specific cost incurred.

NO SHOW/LATE CANCELLATION POLICY

  • We impose an automatic $150 fee for No Shows/Late Cancellations.

  • Fees are due by invoice or on next scheduled appointment.

  • LATE CANCELLATION is described as:

    • Cancellation under 24-hours prior to scheduled appointment​ (Monday appts must be cancelled by Friday 12pm)Cancellation must be confirmed by staff to be valid.

    • 15-minutes LATE to an INTAKE (patient portal must be completed by time of scheduled appointment)

    • 8-minutes LATE to a PSYCHIATRIC (MEDICATION) FOLLOW-UP

    • 15-minutes LATE to a THERAPY FOLLOW-UP

MEDICATION REFILL POLICY

  • All medication refill requests or questions must be emailed to REFILL@LHPSYCH.COM.

  • Medication refill request takes SEVEN (7) BUSINESS DAYS to process.

  • We DO NOT accept medication refill request by phone.

  • We DO NOT check emails on the weekends. Hence, refill requests received on the weekend will be reviewed on next available business day.

  • NO SAME DAY REFILLS, without exception.