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PLEASE BE AWARE OF OUR FACILITY POLICY:

  • We DO NOT provide primary substance abuse treatment

  • You must be AT LEAST 30-days removed from rehab for substance abuse

  • You must NOT be actively abusing addictive substances

  • We DO NOT have contract with MEDICARE or AHCCCS

  • For medication management, we DO NOT accept AHCCCS patients.

  • For therapy services, AHCCCS patients is seen if (1) patient self-pay, or (2) pre-existing single-case agreement with AHCCCS

  • You must be seen AT LEAST three (3) times by the SAME provider, before completing any disability paperwork

  • Our providers DO NOT participate in court cases, custody cases, workman comp cases. If provider must be subpoena, then patient is financially responsible for ALL legal-specific cost, not covered by insurance.

Fax: (480) 454-1085

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ARE YOU READY TO GET YOUR LIFE BACK?
GIVE US A CALL. WE ARE HERE TO HELP.

Email medication questions to:

REFILL@LHPSYCH.COM

Email billing questions to:

LIGHTHOUSEBILLING@CUUBMED.COM

Need financing solutions for mental health services & treatment, consider the options below.

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OUR CLINIC IS NOT A CRISIS CENTER AND DOES NOT MANAGE ACUTE CRISIS

IN CASE OF EMERGENCY

  • If experiencing a life-threatening EMERGENCY, please dial 9-1-1

  • Central Arizona Crisis Line: (602) 222-9444 or (800) 631-1314

  • National Suicide Prevention Lifeline: (800) 273-8255 (TALK)

  • Teen Lifeline (www.teenlifeline.org): (602) 248-8336 (TEEN)

 

CLINIC POLICY

Our providers DO NOT (1) work with court related or court ordered counseling or treatment, (2) participate in custody issues including writing reports for families, and (3) fill out disability paperwork unless the patient has been seen by our providers for a minimum of 3 scheduled appointments. In addition, a billable appointment needs to be made to complete the disability forms in person between the provider and patient.

NO SHOW/LATE CANCELLATION POLICY

NOTE: 1) Fees assigned if patient NO SHOW or LATE CANCEL appointment. A late cancellation is a confirmed cancellation by phone or email during working hours at least 24-hours (1 business day) prior to scheduled appointment,

2) for Monday appointments, cancellation will NOT BE waived if received after Friday 12pm.

For INTAKE appointments, a FEE of $150 will be imposed and payable on rescheduled appointment or earlier. 

For FOLLOW-UP appointments, a FEE of $75 will be imposed and payable on next scheduled appointment or earlier.

MEDICATION REFILL POLICY

All refill requests must be submitted to REFILL@LHPSYCH.COM.

Refill request takes SEVEN (7) BUSINESS DAYS to process.

Our office DOES NOT accept medication refill request by phone.

NO SAME DAY REFILLS, without exception.

Our office DOES NOT check emails on the weekends.

Hence, refill requests received on the weekend will be reviewed on next available business day.

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FAX: (480) 454-1085

MAIN OFFICE:

4001 E Baseline Rd Ste 204

Gilbert, AZ 85234